When someone leaves
The use caseWhen someone leaves
Capture what a leaving person knows about the rules they decided, before their last day.
- Start here
What happens when the only engineer who understands a system leaves
The code stays and the service keeps running. What leaves is the reasoning behind it, and a two-week notice period is the wrong tool for getting it back.
- Research
42% of what your company knows lives in one person's head
What the research says about knowledge that never gets written down, and why it hits business rules hardest.