By situation

After an acquisition

Capture why the acquired company's systems work the way they do while the people who built them are still there.

The earn-out

When you buy a company, you buy its systems and borrow its people. A third of acquired employees leave within the first year, and many more leave when retention bonuses vest. The systems stay. The reasons behind them go.

The usual integration

Retention bonuses buy time, not knowledge. Knowledge transfer is a set of meetings and handover documents, written under deadline by people with one foot out the door. By the time the integration team touches billing, pricing or eligibility, the person who could explain it has gone.

With AppThentic

  1. Read the acquired systems on day one. AppThentic lists every business rule with its status, so you see what is understood and what is not.
  2. Rank by what the integration touches. Rules in the systems you plan to merge, migrate or retire come first, then the ones carrying the most money and risk.
  3. Ask before the dates. Each owner gets a few questions a day, scheduled ahead of their vesting or transition date, not in their last week.
  4. Hand over ownership. Each rule moves to someone on your team, with the original owner’s approved answer, name and date.

After they’ve gone

The integration team asks Organization Memory, not a former employee. Rules left behind are recorded with who decided to drop them. Use Change impact before merging two versions of the same rule.

Carve-outs

When you buy a business unit and run on the seller’s systems while you stand up your own, AppThentic captures why those systems behave as they do while the seller’s team still supports them, so you leave the transition agreement on time.

Who uses it

Corporate development and integration leads, private-equity operating partners running roll-ups, and the CTO who inherits the systems.

Was this page helpful?
Esc