FAQ
The questions teams ask first.
Isn’t this just documentation?
No. Documentation only exists if someone writes it, and nobody does. AppThentic finds the rules in your systems itself, asks the person who decided why, and ties the answer to the exact code it explains. When that code changes, the answer is flagged and the owner is asked again.
A document tells you what someone once wrote. AppThentic tells you whether it is still true, and who stands behind it.
How is this different from an AI assistant that reads our code?
An assistant can tell you what the code does. It cannot know why a decision was made if nobody wrote it down. AppThentic asks the person who decided and keeps their answer. Assistants can then use that answer through AI coding tools.
Won’t owners get tired of questions?
AppThentic asks only what the existing evidence does not answer, ranks questions by value, and sends a few at a time. See Asking the right questions.
What if an owner gives a wrong answer?
Other sources that disagree are kept, and the rule becomes Disputed. Corrections are recorded with their date. Nothing is overwritten.
What if the owner doesn’t know?
Then AppThentic records that they don’t know, and asks someone else. “The original reason is unknown” is a real answer, and it is never filled in with a guess. See What AppThentic never assumes.
Does any of our data leave our network?
That depends on where you run AppThentic. In your infrastructure, AppThentic and Organization Memory run there. om, its model, runs there too if you choose, and then nothing leaves. If AppThentic hosts om for you, the requests om works on go to AppThentic’s servers and to an enterprise model provider under zero data retention. On AppThentic cloud, Organization Memory is stored on AppThentic’s servers. See Deployment.
Do you train on our data?
No. Neither AppThentic nor the model providers om uses train on your data, and your facts are not stored in a model. They live in Organization Memory, where each one can be cited, corrected or deleted. See om.
What does it cost?
Free covers up to 2 codebases and 5 members. Teams is $10 per member a month billed yearly, or $12 billed monthly, for up to 10 codebases. Enterprise and every self-hosted plan are priced with you. See Plans and buying.
Where should we start?
With one business area that changes often and hurts when it breaks. See Quickstart.